Refund and Returns Policy

🧾 Refund & Returns Policy – Vextric

At Vextric, we value your satisfaction and aim to provide a smooth, worry-free shopping experience. If you’re not completely satisfied with your purchase, we’re here to help.

🔄 Return Policy

You have 15 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • It must be in the original packaging.

Non-returnable items include:

  • Perishable goods (e.g., food, flowers)

  • Intimate or sanitary items

  • Hazardous materials or flammable liquids/gases

  • Downloadable software

  • Gift cards

  • Personal care products

Please do not send your purchase back to the manufacturer.

💵 Refunds

Once your return is received and inspected, we’ll notify you by email of the approval or rejection of your refund.

If approved, your refund will be processed and applied automatically to your original method of payment within a few days.

⏱️ Late or Missing Refunds

If you haven’t received your refund:

  1. Recheck your bank account.

  2. Contact your credit card company.

  3. Contact your bank (processing times vary).

Still no refund? Contact us at:
📧 support@vextric.com
📞 (628) 666-5555

🔁 Exchanges

We only replace items if they are defective or damaged.
To request an exchange, email us at support@vextric.com and send the item to:

Vextric LLC
📍 1621 Central Ave, Cheyenne, WY 82001, USA

🎁 Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the return value. Once received, a gift certificate will be emailed to you.

If it wasn’t marked as a gift or the gift giver shipped it to themselves, the refund will go to the gift giver.

🚚 Shipping Returns

Please mail your return to:

Vextric LLC
📍 1621 Central Ave, Cheyenne, WY 82001, USA

  • You are responsible for paying your return shipping costs.

  • Shipping costs are non-refundable.

  • Consider using a trackable shipping service or purchasing shipping insurance for expensive items.

❓ Need Help?

For any questions about returns or refunds, feel free to contact us:
📧 support@vextric.com
📞 (628) 666-5555
📱 WhatsApp: +44 7846 686962